Job Description

The SharePoint Developer is responsible for configuring, customising, and maintaining SharePoint Online to support collaboration, data management, and digital transformation initiatives across the organisation. This role will also contribute to developing AI-driven search and FAQ tools for improved knowledge management.

• Configure and customise SharePoint Online sites, subsites, lists, libraries, and metadata.
• Develop page layouts, web parts, and workflows to support business processes.
• Set up secure and user-friendly document libraries, team sites, and communication sites.
• Implement and manage user permissions, access levels, and content governance.
• Integrate Power Automate and Power Apps to automate workflows and streamline operations.
• Work with business units (service, sales, operations, finance) to gather requirements and configure solutions.
• Support AI-enabled document retrieval (e.g., Copilot integration for FAQs and product manuals).
• Provide technical support, training, and guidance to SharePoint users.
• Maintain governance standards, ensuring consistent structure and usability.
• Collaborate with IT to align SharePoint development with company-wide digital goals.
• Perform other duties as required.

Requirements

• Tertiary qualification in IT, Computer Science, or related field preferred.
• 5 years of proven experience configuring and managing SharePoint Online.
• Strong knowledge of site structure, lists, libraries, and permissions.
• Experience with setting up SharePoint applications.
• Experience with Microsoft 365 ecosystem (Power Automate, Power Apps, Teams).
• Familiarity with HTML, CSS, or JavaScript for customisation.
• Strong organisational and communication skills.
• Attention to detail with focus on usability and governance.
• Ability to manage multiple projects simultaneously.
• Previous experience in a trade, engineering, or industrial services environment advantageous.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Monday to Friday 5:00 AM – 2:00 PM PHT ( adjustments will be made for AU daylight saving time )
• HMO with 1 free dependent and other medical reimbursements
• 20 annual leaves + 1 birthday leave
• Work from home allowances
• Government-mandated benefits
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

We’re not your typical BPO — we’re a Managed Service Provider (MSP) centered on people and their success. Get the chance to work directly with leading clients in Australia, New Zealand, and now the UK as part of their team.
We offer a people-first culture where you’re valued, not just counted.
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