Front of House Team Member Job at Chick-fil-A, Roanoke, VA

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  • Chick-fil-A
  • Roanoke, VA

Job Description

Are you a friendly and customer-oriented individual who enjoys working in a fast-paced environment? Do you thrive as part of a dynamic team and take pride in delivering exceptional service? If so, we have an exciting opportunity for you to join our team as a Front of House Team Member at our fast food restaurant!

At our restaurant, we value our team members and offer a supportive work environment where you can grow and develop your skills. As a Front of House Team Member, you will play a vital role in our mission to “be a part of our customers’ lives and the communities in which we serve.”

Why You'll Love Working for Us:

  • Work-Life Balance : We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
  • Growth Opportunities : We are committed to investing in our team members' growth and development. We provide opportunities for career advancement, leadership development, and ongoing training.
  • Industry-Leading Customer Service : Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
  • Team Spirit : We work hard, but never miss an opportunity to celebrate our achievements together.
  • Comprehensive Training : No prior experience is required to join our team. We provide thorough training in all aspects of our restaurant operations.

Benefits:

  • Health Insurance, 401(k) + Vacation Pay (Full-Time Team Members)
  • Scholarship Opportunities to help you grow your future
  • Free Employee Meals each shift — enjoy great food while you work
  • No Sundays — spend your day off with family and friends
  • Clear Career Growth Paths with opportunities for advancement, leadership development & ongoing training

Responsibilities:

  • Provide excellent customer service by taking orders accurately and efficiently at the front counter or drive-thru using registers or iPads.
  • Maintain a clean and organized work area, and assist with stocking and cleaning during non-peak hours.
  • Deliver orders to dine-in and mobile order customers promptly and courteously.
  • Willing to cross-train in all front of house and back of house positions, including food preparation, fryer, grill, and other stations.

Qualifications and Skills:

  • No experience required.
  • Strong customer service orientation with excellent communication skills.
  • Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
  • Adaptable, dependable, and possess a strong work ethic.
  • Must be able to effectively communicate and write in English.
  • Comfortable working in various weather conditions and standing for up to 8 hours.
  • Able to lift up to 40 pounds and have confident money handling skills.
  • Able to comply with Chick-fil-A’s professional appearance guidelines, including no tattoos on the face, neck, or behind the ears

Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurants are locally owned and operated by independent, franchised Operator who invests in the future of Team Members and gives back to the Roanoke community.

Job Tags

Full time, Part time, Flexible hours, Shift work,

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