Job Description
Summaries: BYD/RIDE is seeking a Warehouse Manger for Customer Service Department to oversee all aspects of warehouse operations supporting electric transit bus, school bus and truck parts and components. Provide the highest level of customer satisfaction while maximizing return on investment through inventory control and operational efficiency.
A global technology powerhouse, BYD is the world's largest manufacturer of electric vehicles, and lithium iron phosphate batteries. BYD stands for "Build Your Dreams", and our founder is passionate about a bold vision to free the world from fossil fuel dependence and leave a cleaner environment for future generations. With a start-up mentality in the North American market, ours is a dynamic workplace with immense opportunity for growth and advancement.
Benefits - 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
Responsibilities: Warehouse Operations & Inventory Management - Direct and manage daily warehouse activities including receiving, storage, picking, packing, and shipping.
- Maintain accurate inventory through Warehouse Management Systems (WMS), ensuring real-time traceability and part control.
- Develop and enforce warehouse Standard Operating Procedures (SOPs) to support service and aftermarket operations.
- Maximize parts distribution efficiency by fully utilizing the main warehouse (Lancaster), service centers, and technician vehicles.
Team Leadership & Training - Lead, train, and motivate a team of warehouse associates.
- Promote a culture of safety, quality, and accountability through coaching and performance management.
- Identify and resolve all issues in warehouse department and ensure achievement of all short- and long-term objectives.
Logistics Coordination - Collaborate with suppliers, 3PL partners, and service centers to ensure timely inbound and outbound shipments.
- Optimize freight, packaging, and routing to reduce logistics costs and improve delivery performance.
Quality & Continuous Improvement - Monitor and report warehouse KPIs such as order accuracy, on-time delivery, and inventory accuracy.
- Drive process improvements through Lean, 5S, and Kaizen initiatives.
- Support WMS enhancement projects and warehouse automation implementations.
- Handle customer complaints professionally, efficiently, quickly, and thoroughly to portray the company in a positive, caring manner.
Qualifications Education & Experience - Bachelor's degree in Logistics, Supply Chain, or related field (preferred).
- 5+ years of warehouse management experience in automotive, EV, or manufacturing industries.
- Proven track record managing large teams in a high-volume, technical environment.
Technical Skills - Proficient in WMS/ERP systems.
- Knowledge of inventory control, part serialization, and reverse logistics.
Key Competencies - Strong leadership and communication skills.
- Analytical, organized, and detail-oriented.
- Safety- and quality-driven mindset.
- Continuous improvement and cost-efficiency focus.
- Extensive experience in the auto, bus, or heavy-duty truck industry.
- Results-orientated and able to work in different environmental conditions.
- Self-motivated.
Pay Range Job Type Work Location - Lancaster CA (On-site)
- This position is based in Lancaster CA facility with regular trips to Carson CA and periodically to the other service centers.
Supervisory Responsibility
Job Tags
Full time, Temporary work, Relocation package,