Job Description

About us: New Century Service (NCS) is a trusted provider of commercial facilities maintenance solutions across Minnesota. Our Facilities Division specializes in keeping properties running smoothly - delivering expert plumbing, handyman, and technical support services to commercial clients who depend on us for responsiveness, quality, and long-term reliability. We're a people-first company that values hard work, smart problem-solving, and doing the right thing for our customers and our team.

About the Role: We're hiring a Pool Operator & Maintenance Technician to support our growing Facilities Division. This position is responsible for ensuring the safe and efficient operation of commercial pool systems. You'll handle everything from water chemistry and code compliance to diagnosing equipment issues and performing hands-on repairs. You'll work independently at customer sites while being backed by a dedicated support team that values professionalism, safety, and strong communication.

Key Responsibilities:

• Inspect, service, and repair pool systems including pumps, filters, heaters, and automation controls to ensure proper operation and longevity.
• Test, monitor, and adjust pool water chemistry (chlorine, pH, alkalinity, etc.) to maintain safe and clean water in compliance with health standards.
• Troubleshoot and resolve mechanical, plumbing, and electrical issues related to pool operations.
• Provide knowledgeable, respectful service to clients by answering questions, explaining procedures, and offering recommendations for pool care.
• Maintain records of services performed, parts used, and equipment issues to support accountability and communication.
• Follow established safety procedures and use appropriate PPE to ensure a safe work environment for yourself and others.

Qualifications:

• Certified Pool Operator (CPO) certification is a plus. If not currently certified, willingness to obtain certification within 60-90 days of hire is preferred.
• Prior hands-on experience maintaining pools and working with pool systems
• Strong mechanical know-how and a knack for troubleshooting
• Strong understanding of water treatment systems and pool mechanics
• Experience with commercial or multi-residential pools a plus
• Reliable, detail-oriented, and safety-minded
• Friendly, helpful attitude and solid communication skills
• Valid Driver's License
• Clean Driving Record

We offer a comprehensive benefits package designed to support your work and well-being, including:

• Company Vehicle - Fully equipped work vehicle for job-related travel
• Fuel Card - All work-related fuel expenses covered
• Company-Provided Tools - Everything you need to get the job done right
• Health Insurance - Affordable coverage for you and your family
• Dental & Vision Insurance - Additional coverage to keep you healthy and focused
• 401(k) Retirement Plan - With company match to help you plan for the future
• Paid Time Off & Holidays - Because work-life balance matters
• Ongoing Training & Support - Opportunities to grow your skills and advance your career

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